At Negro Doce, privacy and security are priorities and we are committed to transparency in the processing of personal data of our users/clients. Therefore, this Privacy Policy establishes how the collection, use and transfer of information from customers or other people who access or use our website is carried out.
When using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the Data Protection standards (LGPD, Federal Law 13,709/2018), the consumer provisions of Federal Law 8078/1990 and other standards of the applicable Brazilian legal system.
Therefore, Ana Rubia Camboim Ruzzarin, a company hereinafter referred to simply as “Negro Doce”, registered with the CNPJ/MF under no. 17.097.541/0001-82, in the role of data controller, is obliged to comply with the provisions of this policy of privacy.
1. What data do we collect about you and for what purpose?
Our website collects and uses some of your personal data in order to enable the provision of services and improve the user experience.
1.1. Personal data provided by the holder collected for the purpose of registration and subsequent sending of purchases made virtually:
Full Name
CPF/CNPJ
Valid address
Telephone
Valid e-mail
1.2. Personal data collected automatically
Preferences, statistical data and browsing pattern
2. How do we collect your data?
In this sense, the collection of your personal data occurs as follows: The data provided by the holder will be filled in specific fields for each item;
Other data is collected through cookies, as detailed in item 8.
2.1. Consent
It is based on your consent that we process your personal data. Consent is the free, informed and unequivocal expression by which you authorize Negro Doce to process your data.
Therefore, in accordance with the General Data Protection Law, your data will only be collected, processed and stored with prior and express consent.
Your consent will be obtained specifically for each purpose described above, demonstrating the commitment to transparency and good faith of Negro Doce towards its users/clients, following the relevant legislative regulations.
By using the services of Negro Doce and providing your personal data, you are aware of and consent to the provisions of this Privacy Policy, in addition to knowing your rights and how to exercise them.
At any time and at no cost, you may revoke your consent.
It is important to highlight that revoking consent for data processing may result in the impossibility of adequate performance of some functionality of the website that depends on the operation. Such consequences will be informed in advance.
3. What are your rights?
Negro Doce guarantees its users/clients their rights as holders set out in article 18 of the General Data Protection Law. This way, you can, free of charge and at any time:
Confirm the existence of data processing, in a simplified manner or in a clear and complete format.
Access your data, and you can request it in a legible copy in printed form or electronically, securely and appropriately.
Correct your data when requesting it to be edited, corrected or updated.
Limit your data when unnecessary, excessive or treated in non-compliance with legislation through anonymization, blocking or deletion.
Request the portability of your data, through a registration data report that Negro Doce processes regarding you.
Delete your data processed with your consent, except in cases provided for by law.
Revoke your consent, revoking the processing of your data.
Inform yourself about the possibility of not providing your consent and about the consequences of refusal.
4. How can you exercise your rights as a holder?
To exercise your rights as holder, you must contact Negro Doce through the following available means: (54) 3225-2987 / [email protected]
In order to guarantee your correct identification as the holder of the personal data subject to the request, we may request documents or other evidence that can prove your identity. In this case, you will be informed in advance.
5. How and for how long will your data be stored?
Your personal data collected by Negro Doce will be used and stored for as long as necessary to provide the service or for the purposes listed in this Privacy Policy to be achieved, considering the rights of data holders and controllers.
In general, your data will be kept as long as the contractual relationship between you and Negro Doce continues. Once the personal data has been stored for a period of time, it will be deleted from our databases or anonymized, except in the cases legally provided for in article 16 of the General Data Protection Law, namely:
I – compliance with legal or regulatory obligations by the controller;
II – study by a research body, guaranteeing, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements set out in this Law are respected; or
IV – exclusive use by the controller, access by third parties is prohibited, and provided that the data is anonymized.
That is, personal information about you that is essential for complying with legal, judicial and administrative orders and/or for exercising the right to defense in judicial and administrative proceedings will be maintained, despite the deletion of other data.
The storage of data collected by Negro Doce reflects our commitment to the security and privacy of your data. We employ technical protection measures and solutions capable of guaranteeing the confidentiality, integrity and inviolability of your data. In addition, we also have security measures appropriate to the risks and control access to stored information.
6. What do we do to keep your data safe?
To keep your personal information safe, we use physical, electronic and managerial tools aimed at protecting your privacy.
We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing and the risks that possible violations would generate for the rights and freedoms of the holder of the data collected and processed.
Among the measures we adopted, we highlight the following:
Only authorized people have access to your personal data;
Access to your personal data is only done after a commitment to confidentiality;
Your personal data is stored in a safe and suitable environment.
Negro Doce is committed to adopting the best postures to avoid security incidents. However, it is necessary to highlight that no virtual page is entirely safe and risk-free. It is possible that, despite all our security protocols, problems that are solely the fault of third parties may occur, such as cyber attacks by hackers, or also as a result of the negligence or recklessness of the user/client themselves.
In the event of security incidents that may create significant risk or damage for you or any of our users/clients, we will communicate to those affected and the National Data Protection Authority about what occurred, in accordance with the provisions of the General Data Protection Law. Data.
7. Who can your data be shared with?
In order to preserve your privacy, Negro Doce will not share your personal data with any unauthorized third party.
Your data may be shared with our commercial partners who provide shipping, transportation, tracking and delivery of products, for example.
They receive your data only to the extent necessary to provide the contracted services and our contracts are guided by the data protection standards of the Brazilian legal system.
Furthermore, there are also other hypotheses in which your data may be shared, which are:
I – Legal determination, request, requisition or court order, with competent judicial, administrative or governmental authorities;
II – Case of corporate movements, such as mergers, acquisitions and incorporations, automatically;
III – Protection of the rights of Negro Doce in any type of conflict, including those of a judicial nature.
7.1. International data transfer
Some of the third parties with whom we share your data may be located in or have facilities located in foreign countries. Under these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection legislation.
In this sense, Negro Doce is committed to always adopting efficient cybersecurity and data protection standards, in its best efforts to guarantee and comply with legislative requirements.
By agreeing to this Privacy Policy, you agree to this sharing, which will take place in accordance with the purposes described in this instrument.
8. Cookies or browsing data
Negro Doce makes use of Cookies, which are text files sent by the platform to your computer and stored there, containing information related to website navigation. In short, Cookies are used to improve the user experience.
By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a navigation data collection system with the use of Cookies on your device.
Negro Doce uses the following Cookies:
First-party Cookies and Third-Party Cookies
Session Cookies
Persistent Cookies
You can, at any time and at no cost, change permissions, block or refuse Cookies. However, revoking consent for certain Cookies may prevent the correct functioning of some features of the platform.
To manage your browser's cookies, simply do so directly in your browser settings, in the Cookies management area. You can access tutorials on the topic directly through the links below:
If you use Internet Explorer.
If you use Firefox.
If you use Safari.
If you use Google Chrome.
If you use Microsoft Edge.
If you use Opera.
9. Changes to this Privacy Policy
The current version of the Privacy Policy was formulated and last updated on: 04/24/2021.
We reserve the right to modify this Privacy Policy at any time, mainly to adapt to any changes made to our website or in legislation. We recommend that you review it frequently.
Any changes will come into effect as soon as they are published on our website and we will always notify you of the changes that have occurred. By using our services and providing your personal data after such modifications, you consent to them.
10. Responsibility
Negro Doce provides for the responsibility of agents who work in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.
We are committed to keeping this Privacy Policy updated, observing its provisions and ensuring compliance. Furthermore, we are also committed to seeking technical and organizational conditions that are safely capable of protecting the entire data processing process.
If the National Data Protection Authority requires the adoption of measures in relation to the data processing carried out by Negro Doce, we undertake to follow them.
10.1 Disclaimer
As mentioned in Topic 6, although we adopt high security standards in order to avoid incidents, no virtual page is entirely risk-free. In this sense, Negro Doce is not responsible for:
I – Any consequences arising from the negligence, recklessness or incompetence of users in relation to their individual data. We guarantee and are only responsible for the security of the data processing processes and the fulfillment of the purposes described in this instrument.
We emphasize that the user is responsible for the confidentiality of access data.
II – Malicious actions by third parties, such as hacker attacks, unless proven culpable or deliberate conduct by Negro Doce. We emphasize that in the event of security incidents that may create significant risk or damage for you or any of our users/clients, we will inform those affected and the National Data Protection Authority about what happened and take the necessary measures.
III – Inaccuracy of the information entered by the user/client in the records necessary for the use of Negro Doce services; Any consequences arising from false information or information entered in bad faith are the sole responsibility of the user/client.
11. Data Protection Officer
Negro Doce provides the following means for you to contact us to exercise your rights as holder: (54) 3225-2987 / [email protected]
If you have questions about this Privacy Policy or the personal data we process, you can contact our Personal Data Protection Officer, using the channel above.
